Effective January 2, 2020
1. All buses already inside the Transit Center will depart at the scheduled departure time. Buses will not wait on all routes to arrive before departing. However, the last trip of the night will wait for all connections so that customers can transfer to complete their trip.
2. Buses that arrive late to the Transit Center will depart as soon as all existing passengers disembark and new passengers complete the boarding process.
3. Customers are not guaranteed connections and will not receive complimentary passes for missed transfers.
This temporary policy will help to better evaluate which routes are routinely arriving late at the Transit Center. Staff will use the data to make future recommendations.