Emergency Information

During severe weather events and other emergency situations, you’ll find timely information and updates here to help you and your family stay safe. We also encourage you to follow the City on Facebook and Twitter, and to subscribe to our City Alerts, in our Alert Center. This will enable us to provide you with critical information quickly in a variety of situations.

If you’re unsure whether you live within the city limits, please use the Property Locator Application to decide.
  1. Greenlink Will Operate on Normal Schedule Tuesday, Dec. 11

    Greenlink fixed route and paratransit (GAP) services will operate on the regular schedule on Tuesday, Dec. 11. View Details
  2. Ice on Main Closed Today, Monday, Dec. 10

    Due to inclement weather, United Community Bank Ice on Main will not be open. View Details
View All Alerts Notify Me
  1. Snow & Ice Removal
  2. Downed Power Lines
  3. Down Trees & Limbs
  4. Useful Phone Numbers
  5. Flood Safety

Priorities


All streets in the city are assigned one of the following priorities:
  • Priority A: This includes primary routes, hazardous bridges, arterial streets, steep grades and major collector streets, and will be the first roadways to be cleared of ice/snow. Examples include Church Street, Laurens Road, Roper Mountain Road and Pleasantburg Drive.
  • Priority B: This includes collector streets. On these streets, snow and ice will be removed or they will be spread with salt to make travel as safe as possible. Salt will only be used whenever it is deemed necessary. Examples include McDaniel Avenue, Rutherford Road, Verdae Boulevard and Parkins Mill Road.
  • Priority C: This includes residential collectors and commercial streets. These routes will be plowed once “A“ and “B” streets have been addressed. All hill and trouble spots will be covered with salt as soon as possible. Examples include Cleveland Street, Lowndes Hill Road and Wembley Road.
  • Priority D: This includes select neighborhood streets with steep hills or other trouble spots. These are only plowed if all other priorities have been addressed and if resources and supplies are available.
  • Driveway Entrances: The removal of snow, both on and off the public right-of-way is the responsibility of the property owner.