Bus Route Changes

Contingency Plan for Driver Shortages - Effective December 2021

Greenlink needs 37 bus drivers to operate its scheduled weekday service from 5:30 a.m. - 11:30 p.m.

If staffing drops below 29 drivers, Greenlink must reduce service due to staffing shortages. The Contingency Plan outlines the service reductions to be implemented based on the number of bus drivers available.

Reductions in service range from:

• Reducing service frequency on Route 602: Woodruff Connector – which would mean bus service is available at bus stops along Route 602 every 60 minutes instead of bus service being available every 30 minutes
• Using one bus to service two different routes – which would mean that the vehicle and driver will alternate which route is served every other trip, providing bus service to each route every 120 minutes instead of every 60 minutes
• Combining two routes into one new route, traveling outbound on one route and then coming back into the Transit Center along a completely different route – which would mean bus service will only be available every 60 minutes on one side of the road depending on the new route’s design

The new routes created to combine two existing routes are described below:

• Route 550: White Horse / Woodside
  • Route 550 will leave the Transit Center and follow along Route 506: Woodside until it reaches Farrs Bridge Road. Instead of returning to the Transit Center along Cedar Lane Road, Route 550 will continue across Farrs Bridge Road and travel the inbound path of Route 502: White Horse. Click here to view a map of Route 550.
  • When Route 550 is in service, the following stops will not receive service:

• Route 551: Wade Hampton / Rutherford
  • Route 551 will leave the Transit Center and follow along Route 508: Wade Hampton until it reaches the intersection of Rutherford Road and Wade Hampton Blvd. Instead of returning to the Transit Center along Wade Hampton Blvd, Route 551 will turn right onto Rutherford Rd and travel the inbound path of Route 505: Rutherford. Click here to view a map of Route 551.
  • When Route 551 is in service, the following stops will not receive service:

Reduced service outlined in this plan may need to go into immediate effect at any time. Please use these methods to receive real-time information and notifications about service changes:

• Check @RideGreenlink on Twitter
• Download the FindGreenlink app and enable notifications and text messages. Open the app and click the “Alerts” button at the bottom
• Visit TrackGreenlink.com on your mobile device and click “Notifications” at the top of the page. If visiting from a desktop computer, click the “Announcements” tab at the top
• Call the Greenlink dispatch booth at 864-467-5000

EFFECTIVE Wednesday, September 1, 2021

As a result of the re-development of County Square (301 University Ridge), many Greenville County offices are moving to Halton Road. In an effort to provide our customers with service to the new Family Court and Department of Social Services offices, changes to Route 602: Woodruff Connector will go into effect Wednesday, September 1, 2021.

• Access to Stop 1340: Congaree Rd & Halton Rd (located on Congaree Rd) on Route 602: Woodruff Connector will be replaced with a stop located on Halton Rd at the intersection of Congaree Rd. Please note that Stop 1340 will still be serviced by Route 509: E North.
• Two new stops will be installed at the entrances to the new offices on Halton Rd. The portion of the route servicing the County Offices will operate Monday - Friday between 7 a.m. - 5:30 p.m. This segment of the route is identified on the PDF below with a dashed yellow line.
• View a PDF map of the new route.
• View an interactive network map of the Greenlink system showing these changes.

Effective Thursday, July 1, 2021

In an effort to avoid delays caused by active railroad crossings, and in order to keep trips on-time for our customers, changes to Route 510: Laurens and Route 601: Simpsonville Connector will go into effect Thursday, July 1, 2021.

• Route 510: Laurens- the route will no longer service Innovation Drive. Customers needing to access St. Francis Millennium should use Route 602: Woodruff Connector or walk from the stops on Laurens Road at Innovation Drive. Greenlink is installing two new stops on Laurens Road for better access to the Vinings at Laurel Creek and the Innovation Apartments.
  • View a PDF map of the new route.
• Route 601: Simpsonville Connector- the route will no longer loop behind the Mauldin Square shopping plaza using Owens Lane, Peachtree Lane, or Cary Street. Greenlink is installing two new stops on S. Main St near the Starbucks and Dunkin' Donuts for easy access to the Publix shopping plaza.
  • View a PDF map of the new route.
• View an interactive network map of the Greenlink system showing these changes.

Effective Monday, May 24, 2021

Due to limited staff, Greenlink will reduce weekday service on Route 602: Woodruff Connector to 60-minute service starting Monday, May 24, 2021.

Instead of having two buses serving the route, with one coming by each stop 30 minutes after the other, there will only be one bus on the route until Greenlink is able to fill driver vacancies.

Effective Saturday, January 2, 2021

As a result of customer requests and safety evaluations, Stop 1076: Allen St & W Simpson St, which is on Route 504: Anderson, is being relocated. The stop is moving to W Simpson St - right before Route 504 turns onto Allen St.

Effective Wednesday, July 1, 2020

The Greenville Transit Authority approved changes to three Greenlink bus routes at its May 28 board meeting. The changes below will go into effect on July 1:

• Route 501: Pleasantburg– upon leaving Greenville Tech, the route will now serve the Phoenix Center on Cleveland Street before returning northbound on Pleasantburg Drive to serve the Arcadia Hills neighborhood.
  • View an interactive map of the new route.
  • View a PDF of the new route.
• Route 504: Anderson– to serve the Greenville Memorial Hospital campus and surrounding medical facilities more quickly, the route will turn left off of Anderson Road onto Dunbar Street, right onto Augusta Street and right onto Mills Avenue.
  • View an interactive map of the route.
  • View a PDF of the new route.
• Route 507: Augusta– the route will serve the stops near the intersection of Mauldin Road and South Pleasantburg Drive previously served by Route 501.
  • View an interactive map of the route.
  • View a PDF of the new route.

Effective Friday, April 3, 2020

Due to safety concerns, Greenlink temporarily removed and relocated Stop 1012: Rebecca St & Hall St on Route 501: Pleasantburg.

Effective Friday, April 3, customers using this stop should now plan to get on and off the bus at a new stop installed at the intersection of Clark St & Hilton St.

Effective Thursday, January 2, 2020

1. All buses already inside the Transit Center will depart at the scheduled departure time. Buses will not wait on all routes to arrive before departing. However, the last trip of the night will wait for all connections so that customers can transfer to complete their trip.

2. Buses that arrive late to the Transit Center will depart as soon as all existing passengers disembark and new passengers complete the boarding process.

3. Customers are not guaranteed connections and will not receive complimentary passes for missed transfers.

This temporary policy will help to better evaluate which routes are routinely arriving late at the Transit Center. Staff will use the data to make future recommendations.

Effective Thursday, August 29, 2019

Due to safety concerns, Stop 1397: Laurens Rd & Knollwood Dr is being relocated approximately 800 ft. north towards the intersection of Laurens Rd & Innovation Dr.

Effective Saturday, August 3, 2019

In an effort to maintain on-time performance with Greenlink’s schedules, the following stops will be serviced by Route 601: Simpsonville Connector instead of Route 510: Laurens beginning August 3, 2019. Customers boarding at these stops can transfer to Route 510: Laurens at the identified transfer location at 25 Old Mill Road. Customers should make sure they let the driver know that they need to transfer between routes 510 and 601.

• Owens Ln & S Main St
• Peachtree Ln & Crestwood Dr
• Cary St & W Butler Rd
• Murray Dr & City Center Dr
• Murray Dr & Hyde Cir
• Miller Rd & Murray Dr
• Miller Rd & Rainbow Cir
• Miller Rd & Oak Park Dr
• Miller Rd & Old Mill Rd
• Old Mill Rd & Devonshire Rd
• 600 Block N Main St
• 503 Block N Main St
• N Main St & White Dr

Additionally, the bus stop at Old Mill Rd & Forrester Dr will be serviced by both 510 and 601.