Greenlink Policies

Dedicated Stop System

Beginning Monday, October 5, 2012, Greenlink enacts a policy that implements a dedicated stop system, thus eliminating so-called "flag stops." Flag stops occur whenever a bus passenger can flag down a bus to obtain a ride at any point along the bus route. Flag stops make it virtually impossible to run an on-time system. With this new system, Greenlink drivers will only stop the buses at designated bus stops and passengers will no longer be able to get on or off the buses between stops. The Greenville Transit Authority, the City of Greenville and Greenville County are currently working together to install new Greenlink bus stop signs at every stop so that passengers will know exactly where to wait for the bus and will have a safe place to be while they wait. Approximately 400 new signs have been installed.

Title VI Policy

Spanish/Espanol

GreenLink Transit is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.

Toward this end, it is GreenLinks objective to:

Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;
Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
Promote the full and fair participation of all affected populations in transportation decision making;
Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations;
Ensure meaningful access to programs and activities by persons with limited English proficiency.

The General Manager, supervisors and employees share the responsibility for carrying out GreenLink's commitment to Title VI. The Title VI staff is responsible for the day-to-day operation of the program and the Customer Service staff receives and investigates Title VI complaints that come through the complaint procedures process.

For additional information on Greenlink's nondiscrimination obligations, please write to:

Greenlink Transit
Greg Baney
Transit Planner/Grants Manager
PO Box 2207
Greenville, SC 29602

Greenlink Transit is committed to a policy of non-discrimination in the conduct of its business, including its Title VI responsibilities and to the delivery of equitable and accessible transportation services. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with GreenLink within 180 days of from the date of the alleged discrimination.

Complaints may be filed with Greenlink in writing and may be addressed to GreenLink, Greg Baney, Title VI Coordinator, PO Box 2207 Greenville, SC 29602. A copy of the Title VI Complaint Form is available by calling (864) 467-2700.

Greenlink will provide appropriate assistance to complainants who are limited in their ability to communicate in English.

Hours of Operation

Weekdays (M-F)

5:30 am to 7:30 pm
Routes 1, 2, 3, 6, 8, 9, 10, 11

6:30 am to 6:30 pm
Route 4

6:30 am to 7:30 pm
Routes 12

Saturdays

8:30 am to 6:30 pm
All routes

No Sunday Service
Holiday Closings

Please note that Greenlink buses do not operate in observance of the following holidays:
New Year’s Day
Dr. Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Greenlink Transit Contact Information

Greenlink Mailing Address:
P.O. Box 2207
Greenville, SC 29602

Greenville Main Office:
1021 S. Main St.
Greenville, SC 29601

Greenlink Transfer Center:
100 W. McBee Avenue
Greenville, SC 29601

General Information:
864-467-5001 | 864-467-5011
Office hours are 8 am to 5 pm, Monday-Friday.

Paratransit Information:
864-467-2759
For Hearing Impaired/TTY Customers:
1-800-735-2905

Email Inquiries:
info@RideGreenlink.com