living in greenville
Greenville Neighborhoods
The City of Greenville recognizes the importance of
keeping citizens informed about issues that affect the quality of life in their
neighborhoods. We depend on the participation and input that we receive from
residents in order to effectively improve City services and to meet the changing
needs and expectations of the people we serve. As a result, the City of
Greenville encourages residents to take an active role in their communities and
to work together to address the issues and concerns in their individual
neighborhoods.
The goal of the City’s Neighborhood Services Office is to facilitate residents’
engagement in and interaction with local government, and to encourage the
development of partnerships between city government, residents and businesses in
an effort to maintain an ongoing dialogue and to help ensure that our
neighborhoods continue to thrive. The Neighborhood Services Office strives to
make doing business with the City as easy as possible by educating citizens on
the programs and services offered by the City and by guiding them through the
processes.
Greenville Cares
While our City employees are trained to be on the
lookout for problems in the community, citizens are our most valuable asset and
we need their help to identify and report problems in their neighborhoods. One
component of the Neighborhood Services Office is
Greenville Cares, the City’s customer service call center. Improved customer
service is the purpose of Greenville Cares, which serves as a one-stop shop for
citizens looking for a simple way to report problems, request City services or
obtain general City-related information.
Communication
Another component of the Neighborhood Services Office is the
Communications Manager, who works closely with neighborhood associations,
keeping them informed of City services, plans and programs that affect their
neighborhoods; provides guidance in resolving neighborhood issues; assists in
planning and implementation of neighborhood projects and acts as an advocate for
neighborhood-friendly solutions within the City’s organizational structure.
Other services include:
- Assistance in neighborhood association formation
- Neighborhood Resource Center for use by neighborhood associations
- Meeting facilitation
- Assistance with neighborhood association mailings (on a limited basis)
- Assistance in development of newsletters for neighborhood associations
- Assistance in coordination of neighborhood clean-up
- Coordination of Speakers’ Bureau for use by neighborhood association
- Quarterly Lunch & Learn workshops for neighborhood association presidents
- Advertisement of neighborhood association events on City cable channel
- Neighborhood association contact page and links on City web site